Refund terms (Terms of Service, section 6)
We do not offer seven-day no-questions-asked refunds for a change of mind. Cancelling renewal does not entitle you to prorated refunds for unused days or the remaining subscription period, whether you paid monthly or yearly. You may cancel future renewals and retain any still-valid paid access until the paid period ends. Mandatory legal rights and the eligible cases below are unaffected.
If we verify mistaken or duplicate charges, paid access that was not activated, or an inability to provide the paid service, we will refund the corresponding amount. Refunds for service failures are assessed against the affected order and the part of the service that could not be provided. This policy does not limit mandatory refund or other consumer rights under applicable law.
Send requests to support@saydart.com with your account email, order reference, payment date and a description of the issue. Do not send card numbers or passwords. We will verify the order and explain the outcome. Approved refunds are processed through the payment provider; arrival time depends on that provider and your financial institution. A refund may adjust the related paid entitlement.
This policy update does not retroactively remove refund rights or promises attached to an earlier purchase. Earlier orders retain the refund rules applicable at the time of purchase and any mandatory legal rights.